Terms of Service of Redigo Carbon
1. General Provisions
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This document constitutes the Terms of Service, specifying, in particular, the types and scope of services provided electronically, the conditions for providing these services, including technical requirements, the rights and obligations of the parties, and other matters related to the provision of services by Redigo Carbon to its clients.
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By engaging in any activities related to the use of services provided electronically by Redigo Carbon, the Client is obliged to comply with these Terms of Service. Some features may have additional terms, which are binding if the Client intends to use them.
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These Terms of Service should be considered as conditions specified in the Act of July 18, 2002, on the provision of electronic services and the Act of May 30, 2014, on consumer rights.
2. Definitions and Interpretations
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Redigo Carbon / Service Provider – Redigo Carbon limited liability company headquartered in Warsaw (Poland), address: ul. Marszałkowska 58, 00-545 Warsaw, registered in the National Court Register under KRS No. 0000990700, tax identification number (NIP) 7011104497, and statistical number (REGON) 523043480, with a share capital of 5000 PLN.
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Client – Any entity other than a natural person, such as a legal entity, an organizational unit without legal personality but having legal capacity to use services, public institutions, or governmental agencies.
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Agreement – The contract between Redigo Carbon and the Client, concluded through the Client’s acceptance of these Terms of Service, under which Redigo Carbon provides services related to measuring the Client’s environmental impact. By accessing the Portal, the Client or another entity acknowledges that the provisions of the Terms of Service apply (even if unrelated to environmental impact measurement), particularly regarding the use of the Portal and licensing matters.
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Certification – The process of verifying the Client’s environmental impact (e.g., CO2 emissions) using widely accepted certification standards. This process is summarized, and Redigo Carbon prepares and delivers an environmental impact report based on this summary.
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Portal – The website and telecommunication system owned by Redigo Carbon, available at redigocarbon.com, designed to provide services to Clients. The system includes telecommunication devices and software that enable data processing, storage, transmission, and reception via telecommunication networks.
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Intellectual Property – Any concept, product, or process developed by Redigo Carbon or the Client, including copyrights to all software, documents, data, information, specifications, trademarks, and other materials.
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SaaS / Software as a Service – A method of delivering a key service through the Portal, where the Client enters data or information into the Portal, transmits it to Redigo Carbon’s cloud infrastructure, and receives processed results via the Portal. This service requires internet access and compatible software and hardware.
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Unless expressly stated otherwise, the following interpretations apply:
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Singular forms include plural and vice versa.
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Gender-specific terms include all genders.
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References to legislation include amendments, re-enactments, or replacements.
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References to written documents include both physical and digital signed documents.
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Section headings serve for reference only and do not affect the interpretation of the Terms.
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3. Client and Redigo Carbon Responsibilities
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The Client must provide the necessary and sufficient information, data, instructions, and documents within the deadlines specified in the Portal. Data should be prepared using comparative methodologies.
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The Client must grant Redigo Carbon representatives access to facilities necessary for service provision and take steps to remove any obstacles.
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If certification requires verification of hazardous substances or locations, the Client must inform Redigo Carbon in advance.
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The Client shall indemnify Redigo Carbon against claims from third parties arising from losses or damages related to service execution.
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The Client acknowledges that Redigo Carbon does not replace the Client’s obligations toward third parties.
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The Client shall not use the Portal for purposes other than certification and shall not share access credentials with third parties.
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Redigo Carbon is not an insurer or guarantor and disclaims liability to the extent permitted by Polish law.
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Redigo Carbon is not liable for service delays or failures beyond its control, including Client’s failure to meet obligations.
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Redigo Carbon’s total liability is limited to 10,000 PLN.
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Redigo Carbon may subcontract service execution, disclosing necessary information to agents or subcontractors.
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Certification results depend on the information provided by the Client at the time of certification.
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Redigo Carbon does not guarantee uninterrupted Portal availability but will take reasonable efforts to restore access.
4. Fees and Payments
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The Client agrees to pay all invoiced amounts for services.
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Payments are due within 14 days from the invoice date.
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Invoices may be sent electronically without a physical signature.
5. Copyright and Ownership
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Intellectual property remains the property of the respective owner.
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Redigo Carbon retains all intellectual property rights.
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The Client receives a non-exclusive, non-transferable license to use the Portal.
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The license remains valid only during the Agreement’s term.
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Public use of Redigo Carbon’s name or branding requires prior written consent.
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Anonymized Client data may be used for system improvements.
6. Confidentiality
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Data entered into the Portal is confidential.
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Confidential information excludes publicly known or independently disclosed data.
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Each party may request clarification on the confidentiality of specific information.
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Each party must take appropriate security measures.
7. Warranty
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The Portal is provided "as is" with no guarantees of performance or accuracy.
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The Client assumes risk for any use beyond the agreed terms.
8. Termination of Agreement
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Redigo Carbon may suspend or terminate services immediately if:
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The Client fails to meet obligations and does not rectify within 10 days.
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The Client undergoes insolvency, bankruptcy, or cessation of business.
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The Client misuses the Portal beyond agreed usage.
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The Client breaches intellectual property rules.
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The Agreement may be terminated by mutual consent or due to force majeure lasting over 30 days.
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Either party may terminate the Agreement with 30 days’ notice.
9. Force Majeure
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Neither party is liable for non-performance due to force majeure.
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Force majeure includes natural disasters, war, strikes, and government actions.
10. Law and Dispute Resolution
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Disputes are governed by Polish law and shall be resolved in Warsaw courts.
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If any provision is deemed invalid, similar legal provisions shall be applied.
11. Privacy Policy
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Redigo Carbon processes personal data per Polish and EU data protection laws.
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Personal data is collected solely for service provision.
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Personal data may be shared only with authorized parties for legal compliance.
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Clients confirm their right to provide personal data.
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Individuals may request access, corrections, deletions, or transfers of their personal data.
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Collected data includes names, phone numbers, and email addresses.
12. Final Provisions
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Redigo Carbon reserves the right to modify these Terms.
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Changes take effect upon publication.
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Transactions after publication are subject to the updated Terms.